← Back to HoursForHours

Privacy Policy

Last updated: August 18, 2026 · Effective: August 18, 2026

This policy explains what information HoursForHours collects, why, who we share it with, and the choices you have. We've tried to write it in plain English.

The short version: We collect what we need to introduce you to neighbors and run the service — your name, contact details, what you offer and need, your messages, and your ratings. We don't sell your personal information. We share it only with the service providers that help us run the platform, and with other members as needed to make trades happen.

Contents

  1. Who we are
  2. What we collect
  3. How we use it
  4. Who we share it with
  5. Our service providers
  6. What other members see
  7. We don't sell your data
  8. How long we keep it
  9. Your choices and rights
  10. California residents
  11. Security
  12. Children
  13. Changes to this policy
  14. Contact

1. Who we are

HoursForHours ("we," "us," or "our") is operated by Rick Barrera, doing business as HoursForHours, a sole proprietor based in San Diego, California. For anything about your privacy, reach us at hello@hoursforhours.com. This policy covers our website and services (the "Service").

2. What we collect

We collect information in three ways: what you give us, what's created as you use the Service, and what comes automatically from your device.

Information you give us

Information created as you use the Service

Information collected automatically

3. How we use it

We use your information to:

4. Who we share it with

We share personal information only in these situations:

5. Our service providers

We rely on trusted third parties to run the Service. Each handles only the information it needs, and each has its own privacy policy:

ProviderWhat it does for usWhat it may handle
SupabaseStores accounts, listings, and messages, and checks passwords at sign-inAccount, profile, listing, and message data
Google"Continue with Google" sign-inBasic profile info from your Google account, if you use it to sign in
Microsoft"Continue with Microsoft" sign-inBasic profile info from your Microsoft account, if you use it to sign in
StripeProcesses membership paymentsPayment and billing information you enter at checkout
ResendSends our emails (confirmations, alerts, updates)Your email address and the contents of those messages
Google WorkspaceOur business email inbox, used when we correspond with you directlyYour email address and the contents of messages you send us or we send you
FormspreeCollects waitlist sign-upsThe name, email, neighborhood, and offer/need you submit
NetlifyHosts the websiteStandard technical request data (e.g. IP address) needed to serve the site
In plain terms: these companies work for us, on our instructions. They aren't allowed to use your information for their own marketing.

6. What other members see

HoursForHours is a community, so some information is meant to be seen by other members. This typically includes your public profile, the listings you post, your general neighborhood, and the ratings and tags you receive. Your messages are shared with the member you send them to. Your email address, password, and payment details are not shown to other members. Think before posting anything you wouldn't want neighbors to see.

7. We don't sell your data

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We don't run ads in the Service or let advertisers pay to reach you.

8. How long we keep it

We keep your information for as long as your account is active and as needed to provide the Service. If you delete your account, we'll delete or de-identify your personal information within a reasonable period, except where we need to keep some of it to comply with the law, resolve disputes, prevent abuse, or enforce our agreements. Some content, like ratings you left for others, may remain visible in de-identified form so the community's reputation record stays intact.

9. Your choices and rights

You can:

We honor these choices for everyone, wherever you live.

10. California residents

We're based in California and we care about doing right by our neighbors, so we extend these rights to you regardless of whether we're currently required by law to. Under California privacy law, California residents may have the right to know what personal information we collect and how we use and share it, to request access to or deletion of it, to correct it, and not to be discriminated against for exercising these rights. Because we don't sell or share personal information for advertising, there's nothing to opt out of on that front. To make a request, email hello@hoursforhours.com; we may need to verify your identity before we act.

11. Security

We use reasonable measures — including trusted providers, encryption in transit, and access controls — to protect your information. No method of storage or transmission is perfectly secure, though, so we can't guarantee absolute security. Help us protect your account by using a strong, unique password and keeping it private.

12. Children

The Service is for adults. It isn't directed to anyone under 18, and we don't knowingly collect personal information from children. If you believe a child has given us information, contact us at hello@hoursforhours.com and we'll delete it.

13. Changes to this policy

We may update this policy as the Service grows. If we make material changes, we'll take reasonable steps to let you know, such as posting a notice on the site or emailing you, and we'll update the date at the top.

14. Contact

Questions or requests about your privacy? Write to us at hello@hoursforhours.com.